Abu Dhabi – United Arab Emirates
As a Guest Experience Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.
- Vocational School in hotel management
- Previous experience in Front Office is preferred
- Good understanding of Front Office Systems
- Good communication skills
- Arabic/Mandarin/French/Spanish Language skills.
Job types: Full-time
Location: Abu Dhabi, United Arab Emirates
Starting in: As soon as possible
Duration of the contract: Indefinite